The Inbox Theory is a unique method for systematizing business organizations based on requests, messages, demands, and desires that are received by team members in their email inboxes. In short, team members use their inboxes as “to do” lists with the goal of emptying their inboxes on a daily basis. The inbox becomes a vehicle for completing tasks assigned by clients, customers, team members, and even the individual herself with the end result being a more efficient and effective organization that is able to accomplish tasks and communicate with clients and team members in a quick and concise manner.
Clelia successfully utilized the Inbox Theory to manage a very busy legal practice and continues to use it in her role as Executive Director of the elder law department at Mandelbaum Salsburg. Clelia is often called upon to train business professionals in the Inbox Theory using real world examples and results.