Care Coordination

Clelia Pergola provides care coordination for women and families to deliver better outcomes. Care coordination involves deliberately organizing patient care activities and sharing information among all of the participants concerned with a patient’s care to achieve safer and more effective care.

Family Perspective: Clients, their families, and other informal caregivers experience failures in coordination particularly at points of transition. Transitions may occur between health care entities and over time and are characterized by shifts in responsibility and information flow. Clients perceive failures in terms of unreasonable levels of effort required on the part of themselves or their informal caregivers in order to meet care needs during transitions among health care entities.

Care coordination addresses potential gaps in meeting clients’ interrelated medical, social, developmental, behavioral, educational, informal support systems. Care coordination synchronizes the delivery of a client’s health care from multiple providers and specialists.